Learn six crucial factors to consider when selecting a medical scribe company, including experience, technology, flexibility, quality control, cost, and support.
As the healthcare industry grows increasingly complex, so do the responsibilities of medical professionals. Today, physicians must spend more time with patients, coordinate care, and stay up-to-date with the latest technology, all while trying to maintain an efficient practice. This can be challenging, and many healthcare providers are turning to medical scribes to help alleviate some of the burden. However, not all medical scribe companies are created equal, and choosing the right one can feel overwhelming. This blog post will explore the factors a medical center should consider when shopping for a medical scribe company.
One of the key points to consider when choosing a medical scribe company is the level of experience and qualifications of their scribes. It is essential to choose a company that has a team of highly skilled and qualified medical scribes who are knowledgeable in medical terminology and can accurately record patient data.
Additionally, the scribe company should have experience working with healthcare providers in your specific field, whether it be primary care, pediatrics, oncology, or something else. A company with a record of providing excellent service in your domain will be better equipped to meet your requirements with highly-qualified scribes that have the knowledge and skills necessary to support your practice.
The medical scribe company you choose should have a robust and reliable technological infrastructure to support their scribes. This includes software and hardware that is HIPAA compliant, secure, and easy to use.
The company should also provide access to a user-friendly platform that allows physicians to easily review and edit patient charts, especially if scribes are not inputting text directly into your practice’s EHR. Additionally, the scribing platform should have built-in communication features enabling scribes to communicate quickly and efficiently with physicians, nurses, and other healthcare providers.
Every healthcare provider has their own set of requirements when it comes to medical scribing. The medical scribe business you choose should be flexible and able to customize their charting solutions to meet your specific needs.
For example, if you only need scribes for certain hours or days of the week, the company should be able to accommodate that. They should also be able to adapt to changes in your practice’s workflow or requirements as needed.
The medical scribe company you choose should have a thorough quality control process that ensures their scribes deliver high-quality work. This includes ongoing training and performance monitoring to ensure that the scribes meet the required accuracy, completeness, and efficiency standards.
The scribing company should also have a system for oversight and management of their scribes. This includes regular check-ins with physicians to ensure that the scribes meet their needs and that any issues get addressed promptly.
Cost is an important consideration when choosing a medical scribe company. While it may be tempting to select the cheapest option available, it is essential to remember that you get what you pay for.
A high-quality medical scribe company with experienced and qualified scribes will likely have a higher price point than a company with less experienced or qualified scribes. However, the increased cost may be worth it if it means more accurate and efficient charting, improved patient care, and increased physician satisfaction.
Finally, the medical scribe company you choose should have excellent customer service and support. They should be responsive to your needs and provide prompt and practical solutions to any issues.
Additionally, they should have a dedicated support team available to answer questions, provide training, and address any concerns or feedback you may have.
Choosing the right medical scribe company can be a significant decision for any medical center. Considering factors such as experience and qualifications, technology, flexibility and customization, quality control and oversight, cost, and support is essential. Athreon has been creating medical records for hospitals, clinics, and surgery centers since 1988. Our long track record of quality, accuracy, security, and support can help elevate your practice’s operations. Our medical scribe service empowers you to treat more patients without extending physician workdays. Contact us for a free consultation. We’ll be delighted to show you how our medical scribe solution can help you grow your business by 20% or more.
†How Medical Scribes Are Helping Physicians