Athreon Client Support
By phone, email, or social, we’re here to support you 24/7/365!
Athreon provides clients multiple support options, including telephone support, web support, technical support, on-site support, and emergency support. We also provide self-service tools for clients who prefer to address issues independently. With over three decades of experience in BPO and KPO, we understand what it takes to keep our clients happy, and we are committed to exceeding expectations.
Our technology allows us to securely connect to your computer or mobile device to troubleshoot any technical issues you may encounter or provide training. Remote support helps diagnose issues quickly and deliver prompt solutions.
Athreon’s information technology (IT) specialists routinely assist with items like software installations, technical interface development, and IT consulting. Our IT specialists can work with your in-house or third-party IT resources to support various technical needs.
For urgent after-hours support requests, clients can contact our on-call emergency technicians. Emergency support is available to assist 24/7/365 to address all critical issues. Emergency support is a fee-based service available to all Athreon clients.