Quality & Speech Recognition
We understand some clients have had negative prior experiences with substandard quality reports produced by automated speech recognition (ASR) technology. While Athreon’s ASR technology is among the best available, and while it is highly accurate and continuously evolving, we perceive it as a production tool. Our ASR technology is not a substitute for skilled human labor. As such, any draft that our ASR system generates is carefully reviewed by a human editor prior to client delivery. This ensures that regardless if a job was produced by a human being or a computer, high-quality outputs are consistent.