AxiScribe FAQs

You have medical scribe questions, and we have the answers!

What is a scribe?

A scribe (sometimes called a medical scribe, physician scribe, remote scribe, or virtual scribe) creates records.

How does a medical scribe help a physician?

A medical scribe assumes the majority of data-entry work associated with creating medical records in EHR systems. A medical scribe helps a physician to keep their focus on patient care versus administrative work.

Which types of healthcare providers can use a medical scribe?

Physicians, PAs, nurses, and technicians can all benefit from having a medical scribe assist them.

What's the difference between a synchronous and an asynchronous scribe?

A synchronous scribe (also called a live scribe) listens to patient encounters as they happen and documents in the EHR in real-time. An asynchronous scribe listens to recorded patient visits and documents in the EHR following the patient’s visit.

Can you do the medical billing for my charts?

The medical scribe can enter billing codes at the provider’s direction, but your virtual scribe cannot make independent determinations for which codes or billing levels to use.

How can I communicate with my asynchronous virtual scribe?

You can record a message for your remote scribe in our iOS or Android app or send an email.

What if I submitted a recording I don't want to be processed?

Call or email us to have the medical scribe disregard the audio file.

What is the turnaround time for an asynchronous scribe?

It’s what you need it to be. Your medical scribe will often complete charts the same or next business day, not to exceed 48 hours.

What if I have a problem with my reports?

Contact our support desk for speedy resolution.

Can the virtual scribe take orders?

Synchronous scribes can take orders, yes. However, with our asynchronous option, medical scribes typically don’t handle orders.

Do you offer translation as part of the medical scribe service?

No. We offer our virtual medical scribe service in English only.

How quickly can you get me a remote scribe?

We can typically provide you a medical scribe anywhere from 2 to 6 weeks, depending on your volume and workflow requirements.

How do I decide which of the medical scribe companies to use?

Security, quality, cost, experience, and technology are all essential considerations. Contact us for a free consultation and a free trial to help you make a qualified decision.

Request for a Free AxiScribe Medical Scribe consultation now!