We’re committed to delivering your documents to you on-time or sooner!
Turnaround times are entirely customizable based on client needs. We can accept media files 24/7/365 and deliver transcripts around the clock as well. Factors that impact turnaround time include:
The client is in the driver's seat with how quickly jobs get transcribed and returned. For instance, a police department or a hospital may need service seven days a week, while an academic institution may be fine with service during weekdays.
The audio or video file quality impacts how well the spoken dialogue can be heard and transcribed. For clear recordings, we can often leverage speech recognition to generate a draft, and a human editor can then quickly verify its accuracy for fast delivery.
Recordings that are only a few minutes long, as is typical with medical transcription, can be processed quickly and returned to doctors within a matter of minutes or hours. Recordings that are multiple hours long will understandably take more time to process.
For clients processing hundreds of documents a day with rapid delivery requirements, we offer enterprise plans intended for larger businesses with high volumes of media files. For companies seeking to minimize costs, we provide extended turnaround time options as well.