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Getting you what you need when you need it.

Whether you’re a hospital with a variety of different turnaround requirements or a law office needing your reports back the next business day, Athreon offers a variety of turnaround time options to suit your needs. Explore the possibilities below:

Standard Turnaround

Athreon’s standard transcription turnaround time is 24 hours. This means that any dictation received on our servers will be transcribed and returned by the next business day. Each 24 hour period begins/ends at 5 PM daily. Any dictation received after 5 PM is considered the following day’s work for turnaround purposes. Our standard turnaround service excludes weekends and holidays and is outlined below:

 

Dictation Received

Transcription Returned

Monday up to 5 PM

Tuesday no later than 5 PM

Tuesday up to 5 PM

Wednesday no later than 5 PM

Wednesday up to 5 PM

Thursday no later than 5 PM

Thursday up to 5 PM

Friday no later than 5 PM

Friday up to 5 PM

Monday no later than 5 PM

Saturday up to 5 PM

Tuesday no later than 5 PM

Sunday up to 5 PM

Tuesday no later than 5 PM

 

Custom Turnaround

If our standard next business day turnaround time won’t fit your requirements, that's not a problem. Athreon can work with you to custom develop a turnaround schedule that fits your exact business needs. Simply let us know what will work for you and our team will be there to support you.

Stat Turnaround

Dictation needed on an urgent basis can be turned around faster than normal as necessary.

Turnaround Monitoring

Although Athreon monitors turnaround time 24 hours a day, clients also have the ability to monitor their own turnaround using our web-based monitoring tools.

Turnaround Reporting

Athreon can deliver daily or even hourly reports directly to your e-mail inbox.  These reports detail the specific turnaround time for each individual job as well as the average turnaround time for particular work types.